At Pinaka Tour and Travels, we aim to provide a seamless and satisfying travel experience. This Refund Policy explains the conditions under which refunds may be issued for cancellations, changes, or disputes.

1. Cancellations by Customers

If you cancel a booking, refunds will be processed based on the specific package or service terms mentioned at the time of booking.

Cancellations made well in advance may qualify for a partial or full refund, whereas last-minute cancellations may incur charges.

Refunds will be processed to the original payment method used during booking.

2. Changes and Rescheduling

Requests for rescheduling or modifications to bookings are subject to availability and may incur additional charges.

Refunds for changes are evaluated on a case-by-case basis depending on the nature of the service and vendor policies.

3. Cancellations by Pinaka Tour and Travels

In rare cases where we need to cancel a booking due to unforeseen circumstances, you will receive a full refund.

We will notify you promptly via email or phone regarding any cancellations initiated by us.

4. Non-Refundable Charges

Certain fees, including service charges, taxes, or payments to third-party vendors, may be non-refundable.

These will be clearly mentioned at the time of booking.

5. Refund Processing Time

Refund requests are processed within 7–14 business days from the date of approval.

Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

6. Contact Us
For any queries or assistance regarding refunds, please contact our customer support at [insert email/phone]. We are committed to resolving refund-related concerns promptly and fairly.

By making a booking with Pinaka Tour and Travels, you agree to this Refund Policy.