At Pinaka Tour and Travels, we understand that travel plans may change. This Cancellation Policy outlines the terms under which cancellations can be made and the applicable charges.

1. Customer-Initiated Cancellations

Cancellations must be requested via email, phone, or through our official booking platform.

The following charges may apply depending on the time of cancellation:

30 days or more before departure: Eligible for full or partial refund (excluding non-refundable charges).

15–29 days before departure: Cancellation fee of 25–50% of the booking amount may apply.

7–14 days before departure: Cancellation fee of 50–75% of the booking amount may apply.

Less than 7 days before departure: No refund will be provided.

2. No-Show Policy

Customers who fail to show up on the day of travel without prior notice will not be eligible for any refund.

3. Rescheduling Requests

Requests for rescheduling are subject to availability and vendor policies. Additional charges may apply.

4. Cancellations by Pinaka Tour and Travels

In rare cases where a trip or booking is canceled by us due to unforeseen circumstances (natural disasters, regulatory restrictions, or operational reasons), customers will receive a full refund or the option to reschedule at no extra cost.

5. Non-Refundable Components

Certain charges such as government taxes, visa fees, and third-party service charges may not be refundable under any circumstances.

6. Refund Timeline

Approved refunds for eligible cancellations will be processed within 7–14 business days. The timeline may vary depending on your bank or payment provider.

By booking with Pinaka Tour and Travels, you agree to abide by this Cancellation Policy.